CENTELLES ESTEVEZ CONSULTORIA

The management: creating value for citizens.

An integrated governance and quality means that this approach will act as a cross that includes every step of the management of services and care for citizens. The existence of structures and processes aligned with the strategy of the public agency will enable the implementation, development and review of their policies with regard to the citizen.

Our services.

• Term strategic plans.
• Diagnosis management.
• Balanced scorecard and management ratio.
• Budgetary programs of action.
• Organizational improvement.
• Definition of organizational charts.
• Design and implementation of management models.
• Process improvement.
• Public service catalog.
• Quality.